Shipping & Delivery Policy

1. Shipping Locations We currently ship to addresses within India only. We do not ship internationally at this time.

2. Processing Time All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Rates Shipping charges are calculated based on the weight of your order and the delivery location. The shipping cost will be displayed at checkout before you confirm your order.

4. Shipping Methods We partner with reliable courier services to ensure timely and secure delivery of your orders. Once your order is shipped, you will receive a tracking number and link via email/SMS to track your package.

5. Delivery Time Delivery times may vary based on your location and courier service availability. Typically, deliveries are made within 3-7 business days from the date of dispatch. Remote areas may require additional time for delivery.

6. Delayed or Lost Shipments In the rare event of a delayed shipment or if your package is lost in transit, please contact us immediately at [contact email/phone number]. We will work with the courier company to resolve the issue as quickly as possible.

7. Order Tracking Once your order is shipped, you will receive a tracking number via email/SMS. You can track your order using this number on our website or directly on the courier company’s website.

8. Shipping Confirmation and Order Status After placing your order, you will receive an order confirmation email/SMS. Once your order is shipped, you will receive a shipping confirmation email/SMS containing your tracking number.

9. Change of Shipping Address If you need to change your shipping address after placing your order, please contact us immediately. We will do our best to accommodate your request if the order has not yet been shipped.

10. Shipping Restrictions Certain products may have shipping restrictions due to their size, weight, or other logistical reasons. We will notify you if your order cannot be shipped or if additional shipping charges apply.

11. Contact Us If you have any questions about our shipping policy, please contact us at support@ramakra.com Our customer service team will be happy to assist you.